Peer-Reviewed Publication
JMIR Form Res2026;10e95561.September 15, 2026Journal Article

Individual Perceptions of the Efficacy, Quality, and Safety of Sexual Health Care Delivered via a Direct-to-Consumer Telehealth Platform: Retrospective Analysis of Data From a Cross-Sectional Survey Study.

Michael Bohl1, Lauren Governale1, Peter Stahl1, Knox Beasley2, Jessica Yu1
1Hims & Hers Health, Inc, 2269 Chestnut Street, Suite 523, San Francisco, CA, 94123, United States, 1 6508048434.
2You Health Medical Groups, San Francisco, CA, United States.

Abstract

BACKGROUND: Increasingly, individuals are seeking treatment for sexual health concerns through direct-to-consumer (DTC) telehealth platforms, and there is ongoing debate about whether such platforms can deliver safe and effective care. OBJECTIVE: The objective of this study was to examine how men who sought sexual health treatment through a large national DTC telehealth platform viewed the qualit…

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