About Buoy Health
Buoy Health is an AI-powered healthcare navigation platform founded to transform how people search for health information and access care online. The company provides a conversational AI symptom checker that asks personalized questions to help users understand what's happening with their health, determine severity, and find the right care option for their specific situation. Unlike traditional symptom checkers that provide vague or alarming results, Buoy's technology delivers clinical insights backed by medical research and reviewed by healthcare professionals including doctors, clinicians, nurses, and therapists. The platform serves over 2 million users per month and has evolved beyond symptom checking to include a comprehensive healthcare marketplace featuring more than three dozen care solutions spanning physical health, mental health, and specialized services. Buoy guides users through their entire healthcare journey—from initial symptom assessment through care selection and follow-up—with the goal of matching people to the most appropriate and cost-effective care options. The company's content is created to be clear and actionable rather than vague and alarmist, with all information backed by clinical research and vetted by medical experts. Buoy Health primarily serves consumers directly while also partnering with employers, health plans, and healthcare providers to improve care navigation and reduce unnecessary utilization. The platform integrates various care solutions including virtual primary and urgent care (HealthTap), musculoskeletal care (Icon Health, Airrosti), and emotional wellness support (Groops), creating a comprehensive digital front door for healthcare access.
Mission & Story
Mission
We were founded based on the idea that searching for health information online shouldn't be scary and misleading
Founding Story
Founded by Andrew Le, MD (CEO) and Adam Lathram (President) based on the idea that searching for health information online shouldn't be scary and misleading
Clinical Focus
Medical conditions and clinical areas addressed by Buoy Health.
Who It Serves
Milestones & Awards
Recent Milestones
Launched healthcare marketplace with 3+ dozen care solutions (June 2022); Added Eric Bohannon (Humana Regional Medicare President) to Board of Directors (May 2022); Received AWS Health Equity Initiative grant for LGBTQ+ accessibility and inclusion (June 2022); Three new C-Suite hires including CMO, CFO, and CPO (August 2021)
Awards & Recognition
AWS Health Equity Initiative grant recipient
Key Partnerships
Company Details
- Headquarters
- Boston, MA, USA
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