About CipherHealth
CipherHealth is a leading care coordination platform that serves health systems across the United States. The company provides comprehensive software that coordinates every patient action across the full care journey—from pre-care and appointment reminders through bedside rounding to post-discharge follow-up and ongoing engagement. Built on over 15 years of clinical best practice scripts and proven workflows, CipherHealth combines conversational AI, multi-channel patient outreach, and ambient listening technology to automate care coordination tasks that traditionally consume significant nursing time. The platform integrates directly with major EHR systems including Epic and Cerner, enabling seamless workflow execution without duplicate data entry. CipherHealth's AI is built on more than 1 billion patient encounters, 200 million interactions, and 17 million resolved issues, providing healthcare-specific intelligence rather than general-purpose AI. The company serves leading health systems including UCSF Health, Intermountain Healthcare, Lenox Hill, and Northwell Health. CipherHealth's solutions address critical healthcare challenges: reducing 30-day readmissions by up to 41%, decreasing no-show rates by 15%, saving nurses 2-3 hours per shift, and reducing patient complaints by 70%. The platform supports over 30 languages and delivers more than 40 million calls and texts annually. By providing clinically-governed scripts, real-time escalation pathways, and live transfer capabilities, CipherHealth enables health systems to scale patient engagement without adding headcount while maintaining clinical quality and regulatory compliance.
Mission & Story
Mission
Care coordination shouldn't be hectic. We believe the right answer isn't more effort, more dashboards, or more tabs—it's coordination that runs like infrastructure, quietly and reliably, so clinicians can focus on the work only they can do.
Clinical Focus
Medical conditions and clinical areas addressed by CipherHealth.
Who It Serves
Milestones & Awards
Recent Milestones
Platform processes 40M+ calls and texts per year, 16M+ patients engaged annually, 1B+ patient encounters in training data, 200M+ interactions captured, 17M+ issues resolved
Company Details
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