Alan

Alan

Telemedicine & Virtual Care

About Alan

Alan is a digital health insurance and wellness company that has reimagined healthcare delivery across Europe and North America. Founded in 2016 as the first new health insurance player licensed in France since 1986, Alan has rapidly grown to serve over 1 million members and 37,000 businesses across four countries: France, Spain, Belgium, and Canada. The company provides an integrated model combining health insurance, prevention programs, and daily care services through a highly-rated mobile application (4.9/5 stars). Alan's platform offers exceptional customer service with 20-second average phone response times and 99% of reimbursements processed within one day, with 70% completed in under an hour. The company's innovative services include the Clinique Alan virtual clinic available 7/7, personalized prevention plans through Alan Play (a gamified wellness program), an online optical center, and access to 80+ healthcare professionals. Alan serves diverse customer segments including self-employed workers (TNS), startups, SMEs, large enterprises, retirees, and students. The company emphasizes prevention and employee wellbeing, helping organizations reduce absenteeism and improve productivity. With 790+ employees and €804 million in annual recurring revenue as of Q1 2026, Alan is valued at €5.5 billion following a €480 million Series G funding round led by Prosus. The company maintains strong regulatory compliance and is supervised by France's ACPR (Autorité de contrôle prudentiel et de résolution).

Mission & Story

Mission

Making prevention the new global standard for health

Founding Story

Founded in 2016 as the first new health insurance player licensed in France since 1986, Alan was created to reimagine healthcare delivery through technology and innovation.

Clinical Focus

Medical conditions and clinical areas addressed by Alan.

General health and wellnessMental healthPreventive careChronic disease managementOccupational health

Who It Serves

Self-employed workers (TNS)Startups and micro-enterprises (1-5 employees)SMEs (6-100 employees)Large enterprises (100+ to thousands of employees)Public sector organizationsRetireesStudents

Milestones & Awards

Recent Milestones

Series G funding of €480 million led by Prosus in 2025, valuing company at €5.5 billion. Reached €804 million ARR in Q1 2026. Surpassed 1 million members and 37,000 business clients. Launched Shop, Walk, Mo innovations. Signed major strategic partnership with Belfius.

Awards & Recognition

4.9/5 rating on App Store and Play Store. First new health insurance license in France since 1986.

Key Partnerships

Belfius (major strategic partnership)Almerys (third-party payment processor)Expert-comptable partners

Company Details

Founded
2016
Headquarters
Paris, Île-de-France, France
Employees
501-1000

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Security & Compliance

CNILACPRFrench Insurance CodeGDPR
Last updated Jun 28, 2026

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Data Accuracy Notice: Company information on HealthAI Central is compiled from public sources and updated regularly. While we strive for accuracy, details such as funding figures, employee counts, and product offerings may change. We recommend verifying critical information directly with the company before making business decisions.