About Luma Health
Luma Health is a healthcare technology company that delivers Operational AI solutions designed to remove bottlenecks and friction from patient journeys. The company's platform, built on its proprietary Spark AI core, orchestrates complex healthcare workflows across four core areas: patient access, engagement, intake, and payments. Luma's solutions include conversational AI agents, automated scheduling and referral management, patient communication tools, eligibility verification, and intelligent document processing. The platform integrates bidirectionally with all major EHR systems including Epic, Oracle Health, MEDITECH, Cerner, Athenahealth, and others. Trusted by over 1,000 healthcare organizations across the United States, Canada, and the United Kingdom, Luma serves enterprise health systems, specialty groups, regional and rural care providers, and primary care practices. The company's AI-powered approach helps healthcare organizations reduce time to care, save staff hours on manual tasks, decrease no-shows, and increase revenue. Luma's technology is built on more than a decade of patient engagement expertise and is trained on real healthcare workflows, enabling it to automate up to 95% of certain call center tasks while maintaining HIPAA compliance and enterprise-grade security.
Who It Serves
Milestones & Awards
Recent Milestones
Launched Fax Transform for automated fax processing, introduced no-code AI workflow builder (Novel Workflows), deployed outbound conversational AI for no-show recovery
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